Automatically resolve customer support tickets 24/7. No chatbot widget, no helpdesk migration. Just an AI agent that reads your email inbox, learns from your docs, and sends responses autonomously.
No per-agent fees. No hidden costs. No enterprise salespeople.
Perfect for growing teams
No credit card required • Full refund if under 50% accuracy
No helpdesk migration. No per-seat pricing. Just autonomous support.
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Inboxer
|
Zendesk | Intercom | |
|---|---|---|---|
| Setup Time | <1 Day | 2-4 weeks | 1-3 weeks |
| Monthly Cost | $499 flat | $49-99/agent | $74/seat |
| Per-Agent Fees | None | Yes | Yes |
| Autonomous Resolution | Full Auto | AI Assist Only | AI Assist Only |
| Works with Existing Email | Yes | Platform Only | Platform Only |
| Knowledge Base Learning | Automatic | Manual Setup | Manual Setup |
| Minimum Contract | None | Annual | Annual |
Everything you need to scale support without scaling headcount
Never miss a ticket. Inboxer monitors your inbox round-the-clock, responding instantly whether it's 3pm or 3am.
Sub-minute first response time. Customers get answers immediately, not in 6 hours when your team wakes up.
Feed it your help articles, product docs, and past tickets. Inboxer builds a living knowledge base that updates weekly.
Complex issues automatically routed to humans with full context. No dropped handoffs, no lost information.
Responds in 50+ languages automatically. No hiring international support reps to cover global customers.
Works with Gmail, Outlook, and any IMAP inbox. Connect in 5 minutes, no platform migration required.
Track resolution rate, accuracy score, response time, and cost per ticket in your dashboard.
Set your brand voice - professional, casual, technical. Inboxer matches your style in every response.
From signup to autonomous support in under 24 hours
OAuth with Gmail, Outlook, or provide IMAP credentials. Inboxer gets read/send access to your support email.
Upload docs, link your help center, or let Inboxer learn from past tickets. It builds a knowledge graph automatically.
Flip the switch. Inboxer monitors incoming emails, drafts responses, and auto-sends when confident. Humans review edge cases.
Everything you need to know about Inboxer
Most customers are live within 6-8 hours. Connect your inbox (5 min), upload knowledge base (30 min), configure escalation rules (15 min), and run test tickets (1 hour). The AI learns in real-time from there. We offer same-day onboarding if you need to go live faster.
Most customers see 60-75% autonomous resolution rate by week 2, climbing to 70-85% by month 3 as the AI learns from corrections. We guarantee 50% minimum or full refund. Complex technical products trend lower (55-65%), while SaaS and e-commerce trend higher (70-80%). You control the confidence threshold - higher threshold = fewer tickets auto-resolved but higher accuracy.
Inboxer assigns a confidence score to every response. Below your threshold (default 75%), it drafts a response and escalates to your team via email or Slack with full context. You review, edit if needed, send, and mark whether the AI was on the right track. This feedback loop improves accuracy weekly. You can also set keyword triggers (e.g., "refund", "cancel") for automatic escalation.
Additional inboxes are $299/mo each. Most teams start with one support inbox (e.g., support@company.com) and add more later (e.g., billing@, sales@, info@). Each inbox gets its own knowledge base, escalation rules, and analytics. Enterprise customers with 5+ inboxes get volume discounts - contact us for custom pricing.
Yes. If you're using Zendesk, Intercom, or Help Scout, Inboxer can monitor tickets via email forwarding or API integration. We sync ticket status, thread history, and resolution outcomes. You keep your existing workflow and reporting - Inboxer just becomes another "agent" that handles routine issues. Native API integrations available for Zendesk and Intercom on request.
Yes. Email content is encrypted in transit (TLS) and at rest (AES-256). We're SOC 2 Type II compliant and GDPR ready. Ticket data is used only to generate responses and improve your specific AI model - never shared across customers, never used to train base models. OAuth tokens are encrypted separately. You can request data deletion anytime, and we'll purge all ticket history within 30 days.
Yes - 14 days, full access, no credit card required. During the trial, you can resolve up to 100 tickets to test accuracy and fit. We'll help with onboarding, knowledge base setup, and tuning escalation rules. After trial, if you're not seeing at least 50% autonomous resolution, we'll refund your first month. No long-term contract required - cancel anytime.
14-day free trial. No credit card required. Live in under 24 hours.
Book a 20-minute demo to see Inboxer resolve real tickets from your inbox.
Watch Inboxer handle real tickets from your inbox
We'll design escalation rules for your workflow
Quick demo, no sales pitch, just results